Your quick guide to engaging Dr. Alexis “Navigator” Hartwell, clinical-integration strategist
1 ▪ What the assistant delivers
Evidence-anchored guidance on NICaS® whole-body bio-impedance monitoring and its practical impact on:
heart-failure readmission reduction
hypertension control strategies
dialysis fluid-management protocols
ICU/SNF workflow integration
economic and quality-metric gains
The assistant cites peer-reviewed studies or CMS data for every statistic and never uses first-person language.
2 ▪ Starting a text chat
Click the navy-red chat bar.
Type a clear, specific question in the “Type your message …” field.
Press Send or hit Enter.
If asked for clarification, provide brief, non-identifiable context.
Sample prompts
“How does NICaS cut heart-failure readmissions in skilled-nursing facilities?”
“Which hemodynamic parameter guides diuretic titration?”
“Show peer-reviewed evidence that NICaS matches thermodilution accuracy.”
“Outline the training steps for bedside nurses.”
“Estimate ROI for a 120-bed facility adopting NICaS.”
3 ▪ Starting a voice chat
Click the red “Speak to Dr. Hartwell – VOICE CHAT NOW” button (bottom-right).
Allow microphone access when your browser prompts.
After the beep, ask one question at a time in normal conversation tone (≈ 10 seconds or less).
Listen; the assistant will reply in a calm mezzo voice, citing sources aloud (“Source—JACC 2024, results vary”).
To follow up, speak again when prompted or return to text chat.
Tip: Pause briefly after numbers so the assistant can confirm precise values before responding.
4 ▪ Best-practice tips
Group related questions in one message — reduces back-and-forth clarification.
Include the care setting (e.g., SNF, dialysis clinic) — tailors recommendations to local workflow.
Ask for “implementation checklist” or “ROI model” — the assistant can provide structured lists or simple calculators.
Request citations (“cite study”) — supports evidence-based decision-making.
5 ▪ Boundaries & safety
No personal medical diagnoses or prescriptions. For patient-specific advice, consult a licensed clinician.
Emergencies: chest pain, dyspnea, syncope → call 911 or local emergency services immediately.
Legal disputes, device malfunction, HIPAA breach, or FDA adverse events: the assistant will direct you to Defend Health legal support and halt further discussion.
Protect privacy: avoid sharing names, MRNs, full dates of birth, or street addresses.
Geography: NICaS guidance aligns with U.S. regulations; confirm local requirements if operating abroad.
6 ▪ Quick reference
Clinical protocol — “Provide a 4-step NICaS hypertension workflow.” — answered via text or voice chat
Training resource — “Link to bedside-setup video.” — assistant replies with Access Training Tools CTA
Product overview — “Summarise NICaS Navigator dashboard functions.” — answered in text chat
ROI calculation — “Estimate annual savings for 80 HF patients.” — answered via voice or text chat