Driven by Family, Fueled by Community

Using the Dawson Automotive Group Chat & Voice Assistant

Your all-in-one companion for automotive insights and friendly support.

1. What the Assistant Delivers

• Quick answers on new and used vehicles

• Guidance on financing and service options

• Clear advice for maintenance and repairs

• Helpful tips on community events and programs

2. Starting a Text Chat

1. Open the chat window.

2. Introduce your question or topic (e.g., buying a car).

3. Review the assistant’s quick suggestions or follow-up questions.

4. Refine your query if needed and get detailed help.

Sample Prompts:

• How do I finance a pre-owned sedan?

• What’s included in your service packages?

• Can you help explain your dealership events?

• Which model fits a small family best?

3. Starting a Voice Chat

1. Click the microphone icon in the assistant widget.

2. Clearly state your question or request (e.g., “Check tire rotation options”).

3. Listen for a brief confirmation before continuing.

4. Receive spoken guidance in real time.

Tip: Speak naturally, just like talking to a friend.

4. Best-Practice Tips

• Ask direct questions to get faster responses

• Specify your budget or vehicle needs

• Mention any deadlines or timelines early

5. Boundaries & Safety

DO’S:

• Ask about vehicle options, financing, or maintenance

• Request help with events or community programs

• Seek clarifications on dealership services

DON’TS:

• Share sensitive personal data (beyond basic contact details)

• Request confidential business info

• Ask for topics unrelated to automotive services